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Things My Clients Told Me · Vol. 18

I Didn't Do Anything To It

A hairdresser examines a client’s copper-colored ends while her grandson points from the next chair.

She said it before I had the cape snapped.

"I didn't do anything to it."

Nobody had asked.

I have been doing hair for thirty years, and I can tell you that no innocent woman has ever opened with that sentence. An innocent woman sits down and tells you about her knee.

I ran a comb through it and had a look. From the scalp down there was an inch and a half of her own honest gray. Below that was the soft brown I had put there in August. And below that, starting about ear level and running to the ends, was a band of something the color of a new penny.

I did not put a penny there.

So I asked the questions, the way a doctor does, in order and without any tone.

"Has anything been on it since I saw you?"

"No."

"Nothing at all."

"Well. A rinse."

For those of you who don't speak the language, a rinse is what a woman calls a box of permanent color from the drugstore once she is under oath.

"What kind of rinse?"

"Just something to tide me over. It was on sale."

There was a stain on the top of her left ear the size of a dime. There was another one at the nape of her neck, right at the hairline, where you can't see to wipe. I didn't mention either one. I didn't have to, because her grandson was in the next chair waiting on a trim, and he looked up from his mother's phone and said, to the room in general:

"Grandma's sink is purple."

She closed her eyes.

"It was called Chocolate Cherry," she said.

Here is what I want every one of you to understand. I am not mad. I have never once been mad. I have a box of drugstore color under my own bathroom sink for emergencies, and I am not telling you what shade.

I only need to know what's under there. Lightener doesn't care about your feelings. If I put it over Chocolate Cherry believing it's my own August brown, what comes out of the foil is a color I can only describe as traffic cone, and then you and I are going to be together until suppertime.

I'm not asking for a confession. I'm asking for a parts list.

And the thing is, I'm going to find out anyway. Hair keeps a record. Every single thing you've done to it for the last three years is sitting right there in order, like rings in a tree, and it cannot be talked into a different story.

People can. Hair can't.

Which, as it happens, is more or less how a book of mine gets going. Dial D for Dye came out this week. There's a dye job in it, and somebody who would have done well to remember that in a small town, the people who do the listening never really retire.

It's out now: Dial D for Dye

Tell your hairdresser the truth. She already knows.

Jayne Brewster’s signature

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